supporto@caldaiemurali.it

Withdrawal from the purchase contract

If you have made a purchase on Caldaiemurali, you can communicate your contract withdrawal through this online procedure. At the end, you will receive an automatic confirmation with the date and time of the request submission.The right of withdrawal is governed by the General Terms and Conditions of Sale. The request sent through this procedure serves as a formal withdrawal notice. Once the submission is complete, you will receive an automatic receipt at the email address provided. Afterwards, the request will be handled by our customer service.

Frequently Asked Questions

I have already received the product. Can I cancel the order?

Check the applicable conditions stated in the General Terms and Conditions of Sale.

Can I cancel part of the order?

Yes, if applicable to your purchase.

When will I receive instructions for the return?

After the request has been taken over by customer service.