With our KASKO purchase protection service, available for just €5.90 when ordering, packages sent to your home enjoy special attention from our professionals:

• The courier is aware of dealing with fragile goods;
• The courier is aware of dealing with insured goods;

This way, we've dramatically reduced disruption and created a fast-track lane for our goods.

In short, your products will be handled with kid gloves.

This service applies to all products on our website.

You can use it if the product arrives damaged or even after opening the package, once the courier has already left.

If any anomalies are found upon delivery, it is advisable to sign for the package subject to inspection.

Once the product arrives and is found to be damaged, all you need to do is:

1. Take a photograph of the damage;
2. Specify the codes of the products received in the email;
3. Send everything to the following email: postvendita@caldaiemurali.it