- Supporto clienti: +39 334 150 3384
Privacy Policy
Information relating to the Privacy Policy of the site https://www.caldaiemurali.it
1. This section contains information relating to the management methods of our website https://www.caldaiemurali.it with reference to the processing of users' personal data, log files and cookies collected through the Website itself.
This information is valid pursuant to art. 13 Legislative Decree 30 June 2003, n. 196 (“Code regarding the protection of personal data”), as well as pursuant to art. 13 of EU Regulation no. 2016/679, concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data and can be reached at the address corresponding to the initial page: https://www.caldaiemurali.it/
The information is provided only for the aforementioned website and not for other websites that may be consulted by the user through special links.
Users/visitors must carefully read this Privacy Policy before forwarding any type of personal information and/or filling out any electronic form on the site itself.
The purpose of this document is to provide information on the methods, timing and nature of the information that the data controller must provide to users when connecting to the web page https://www.caldaiemurali.it, regardless of the purpose of the connection itself , according to Italian and European legislation.
The information may undergo changes due to the introduction of new regulations on the subject and, therefore, users are invited to periodically check this page.
If the user is under the age of 16, pursuant to art. 8, paragraph 1, EU Regulation no. 2016/679, he will have to legitimize his consent through the authorization of the parents or whoever takes their place.
1. Personal data collected
Content and information provided voluntarily by the User
Contact data, credentials, content: for example, personal data, e-mail or postal address and other contact data, password and security information used for authentication and access to the account, personal interests and preferences and other content personal,
etc.
Data about our business relationship with you, such as the types of products and services you may be interested in, product and contact preferences, languages, creditworthiness, marketing preferences and demographics.
Data relating to the way you interact with us, such as purchases, inquiries, customer account data, order and contract information, delivery data, billing and bank details, tax information, transaction history and correspondence, and information about your use and interaction with our website.
Personal data collected from social media: Users can share data communicated to social media with the website. The User has the right to control the Personal Data to which the site can access when it allows access to its social media accounts and through the privacy settings available in the social media in question. By associating accounts managed by social media with the Application and authorizing the Owner to access such Data, the User consents to the acquisition, processing and storage of Data provided by said social media in accordance with this Privacy Policy.
Failure to provide certain data by the User could prevent this website from providing its services.
The User assumes responsibility for the Personal Data of third parties published or shared through this Application and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
If the processing of Personal Data is based on the User's consent, the same can revoke it at any time.
B. Data and content automatically acquired while using the Application
Technical data: the computer systems and software procedures used to operate this Application may acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with Data held by third parties, allow users to be identified. This category includes the IP addresses, or domain names used by Users who connect to the Application, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained, etc.
Usage data: Data relating to the use of the website by the User may also be collected, such as for example the pages visited, the actions performed, the functions and services used.
C. Personal data collected through cookies or similar technologies
This website uses cookies, web beacons, unique identifiers and other similar technologies to collect Data about the pages, links visited and other actions you take when using our Services, within advertising or email content. They are memorized to then be retransmitted to the same sites at the next visit by the same User.
The User can view the complete Cookie Policy at the following address: https://www.caldaiemurali.it/cookies/
7Pixel Srl, in the person of its pro tempore legal representative, is appointed responsible for the processing of User data (email address) for the management of requests for comments within the Trusted Program of the site www.trovaprezzi.it
2. Purpose
The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The Payment Data collected by this Website depends on the payment system used. The execution of orders for products or services and related activities, such as the delivery of products and services, customer assistance, management of accounting records and invoices, training and support activities, product updates and sending safety warnings, as well as the provision of other services related to purchases.
The management of our contractual obligations and customer relations, in particular the management of interactions with customers, the management of complaints, after-sales assistance, the analysis and improvement of the products and services we offer, the communication of information about our products or services and the communication of special offers and promotions.
The protection of our websites, networks, systems and premises, and protection against fraud.
Handling our day-to-day business needs, such as payment processing, accounting and financial management, product development, contract management, website administration, fulfillment of obligations, corporate governance, audits accounting, reporting and compliance.
Management of support and contact requests
Mailing Lists or Newsletters
Payment management
Interaction with live chat platforms
Interaction with social networks and external platforms
3. Processing methods
The processing of Personal Data is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.
The data collected is processed to establish relationships with users, in particular in order to respond to emails received from unencrypted contacts on the site or requests for information sent via forms. The data received will be stored on electronic devices, contact lists, software also for any future communications between the parties.
This site also uses Google Analytics for the sole purpose of obtaining general statistical information on the use of the site and to check its correct functioning, therefore we invite you to read the following privacy policy relating to the use of Google Analytics: http://www .google.com/intl/en/analytics/privacyoverview.html
The personal data collected will not be disseminated or communicated to third parties, except in the cases provided for by the information and/or by law and, in any case, with the methods permitted by this
4. Legal basis of the treatment
The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists:
the User has given consent for one or more specific purposes;
the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
the treatment is necessary for the execution of a task of public interest or for the exercise of public powers with which the Data Controller is invested;
the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.
However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment.
5. Place
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller at the following address amministrazione@caldaiemurali.it
The third parties, subsidiaries and affiliates to whom we may disclose your personal data may be located in other countries; as a result, it is possible that data is transmitted to countries where the privacy protection standards are different from those of your country of residence. In these cases, we will take appropriate steps to ensure that your personal data receives an adequate level of protection; these measures include our Binding Corporate Rules, which set out strict provisions for the processing of personal data that we collect and process worldwide, as well as standard contractual terms to protect your personal data.
The data may be transferred abroad to non-European countries, "subject to the signing of the standard contractual clauses (Standard Contractual Clauses) adopted/approved by the European Commission pursuant to art. 46, 2, lett. c) and d)”.
6. Security Measures
The Processing is carried out according to methods and with tools suitable for guaranteeing the security and confidentiality of the Data, since the Data Controller has adopted adequate technical and organizational measures in order to protect personal data against accidental or illegitimate destruction, loss, alteration , disclosure, unauthorized access and any other unlawful form of processing.
Access to personal data is limited to authorized recipients who have reasonable grounds to learn about it. We operate a comprehensive information security program that is proportionate to the risks associated with the processing. This program is periodically reviewed in order to mitigate operational risks and to protect personal data in consideration of accepted industry practices. We also adopt enhanced security measures for the processing of sensitive personal data.
How we protect the personal data we process on behalf of our customers (as data processors): In some cases we process personal data as a service on behalf of our customers (as data processors). In these cases we collect and process personal data according to the customer's instructions, and we do not use or disclose them for our own purposes. We adopt information security control measures to protect the data collected in this way and we undertake to communicate or transfer personal data only in compliance with the customer's instructions or to provide the requested service. Unless otherwise instructed by customers, the personal data we process on their behalf is treated in line with our disclosure and transfer commitments.
7. Data Retention Period
The Data Controller will process the Personal Data for the time necessary to fulfill the purposes indicated above and for the time necessary to perform the service requested by the User.
When the processing of Personal Data is necessary for the pursuit of a legitimate interest of the Data Controller, the Personal Data will be kept until such interest is satisfied.
If the processing of Personal Data is based on the User's consent, the Owner may keep the Personal Data until revoked.
Personal Data may be kept for a longer period if necessary to fulfill a legal obligation or by order of an authority.
All Personal Data will be deleted upon expiry of the retention period. Upon expiry of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
8. Recipients of the data
- Third parties: we may use third parties to provide or perform services and functions on our behalf. We may make personal data available to these third parties for the purpose of performing the aforementioned services and functions. Any processing of the aforementioned personal data will be subject to our instructions and compatible with the original purposes.
– Requests required by law: we may make personal data relating to certain individuals available to public or judicial authorities, law enforcement agencies or other bodies required by law, for example for reasons of national security or public order protection requirements , as well as to the authorities and courts of the countries in which we operate. Within the limits of the law, we may also disclose the aforementioned information to third parties (including legal advisors) when this is necessary to bring, exercise or defend legal claims or to otherwise assert our rights, protect our property or the rights, property or safety of others or, as needed, to support external audit, compliance and corporate governance functions. The data may be processed by external subjects operating as data controllers such as, by way of example, supervisory and control authorities and bodies and in general public or private subjects entitled to request the data, as well as persons, companies, associations or professional firms who provide assistance and advice.
- The data may be processed by employees of the corporate functions responsible for pursuing the aforementioned purposes, who have been expressly authorized for processing and who have received adequate operating instructions
- The data can also be processed by external subjects designated as data processors pursuant to art. 28 of the GDPR, to which adequate operating instructions are given. These subjects are essentially included in the following categories:
to. companies that offer email sending services;
b. companies that offer website and information system maintenance services;
c. companies that offer support in carrying out market studies;
d. companies that perform management and maintenance services for the database of the Joint Controllers.
Your data may be processed, in the event of your explicit consent, by third parties to whom the data is communicated.
The updated list of Managers and Co-Controllers can be requested via email at the email address amministrazione@caldaiemurali.it
9. Automated decision making
All the Data collected will not be subject to any automated decision-making process, which may produce legal effects for the person or which may significantly affect him.
10. Your Rights
Users can exercise certain rights with reference to the Data processed by the Owner. In particular, the User has the right to:
withdraw consent at any time;
object to the processing of your Data;
access your Data;
verify and request rectification;
obtain the limitation of the treatment;
obtain the cancellation or removal of their Personal Data;
receive their data or have them transferred to another owner;
lodge a complaint with the personal data protection supervisory authority and/or take legal action.
To exercise their rights, Users can send a request to our privacy office by writing to amministrazione@caldaiemurali.it to the contact details of the Data Controller indicated in this document. Requests are made free of charge and processed by the Data Controller as soon as possible, in any case within 30 days.
11. Cookies, usage data and similar tools
When you visit our websites, we may collect certain information by automatic means, using various technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons. In many cases, the information we collect through cookies and other tools is used in a non-identifiable way, without any reference to personal data.
Cookies are small text files that websites transfer to your computer or other device's hard drive through the web browser you use to visit them. We may use cookies to make access and use of our websites more efficient, to adapt them to your browsing preferences and to improve their functionality. Cookies can be used for performance management, and to collect information for analytical purposes about how our website is being used. They can also be used to manage features, allowing us to make users' visits more efficient by remembering, for example, language preferences, passwords and login details.
There are two types of cookies: session cookies, which are deleted from the device when you leave the website; and persistent cookies, which remain on your device for longer or until you manually delete them.
We may use flash cookies (also known as local shared objects) and similar technologies to personalize and enhance your online experience. Adobe Flash Player is an application that allows you to quickly develop dynamic content, such as video clips and animations. Flash cookies are used for security purposes and to remember settings and preferences in a similar method to that used by browser cookies, but are managed through an interface different from that contained in the user's web browser. To manage flash cookies, see the Adobe website or visit www.adobe.com. We may use flash cookies or similar technologies for targeted behavioral purposes or in support of interest-based advertising initiatives.
The logs recorded by our servers can also collect information about how users use the websites (usage data). This data may include your domain name, language, browser and operating system type, Internet service provider, Internet Protocol (IP) address, site or referral that referred you to the website, the website the user was visiting before coming to our site, the website he visited after and the time spent on the website. We may monitor and use this data to measure website performance and activity, improve its design and functionality, or for security purposes.
Our website may also use pixel tags and web beacons. These are tiny graphic images contained on web pages or in our emails that allow us to determine whether or not you have taken a certain action. When you access these pages, or when you open or click on an email, pixel tags and web beacons generate a notification about that operation. These tools allow us to measure response to our communications and to improve web pages and promotions.
You can change your browser settings to block cookies, to inform you when you receive a cookie, to delete them or to browse our website using your browser's anonymous usage settings. To find out how to adjust or change these settings, you can consult the instructions or the help screen of your browser. If you do not agree with our use of cookies or other technologies that store information on your device, please change your browser settings. However, we point out that, by disabling cookies or similar technologies, some features of our websites may not work properly. Where required by law, you will be asked to consent to the use of certain cookies and similar technologies before they are used or placed on your computer or other devices.
Linked Sites: Our websites may contain links to third party websites ("linked sites"). The linked sites are not necessarily subject to any review, control or scrutiny process by us. Each linked site can adopt its own conditions of use and its own privacy policy, and it is necessary that users, by accessing said linked sites, read and accept these conditions. We assume no responsibility for the policies and practices of linked sites, or any other links contained therein. These links do not imply our endorsement of the linked sites or of any company or service, and we recommend that users carefully read the terms and notices of such sites before using them.
– Minors: our websites are not intended for minors and are not used to intentionally obtain personal information from minors or to carry out marketing activities towards minors. If we become aware that a minor has provided personal information through one of our websites we will remove that information from our systems.
– Google Analytics: On our websites we may use Google Analytics to collect information about your online activity on our websites, for example regarding the web pages you visit, the links you click on or the searches you conduct on our websites. This information may be used for reporting purposes and to help us improve the websites. The cookies collect various information anonymously, such as the number of visitors to the website, where they come from and the pages they visited. The information generated by these cookies and your current IP address will be transmitted by your browser to Google, which will store them on servers located in the United States and in other countries. Google will use this information on our behalf for the purpose of evaluating the use of our website as described above. IP addresses acquired through Google Analytics will not be associated with other data held by Google. For more information on the data collected through Google Analytics you can visit http://www.google.com/intl/en/analytics/privacyoverview.html. To prevent the use of these cookies, you can select the appropriate settings in your browser. In this case, you may not be able to use the full functionality of our websites. You can download and install the Google Analytics Opt-out Browser Add-on from: http://tools.google.com/dlpage/gaoptout.
– Google remarketing technology: our websites may use Google remarketing technology. This technology allows users who have already visited our online services and shown interest in our services to see targeted advertisements on the websites of Google's partner network. These same remarketing initiatives may also be aimed at users who are similar to visitors to our website. The information generated by the cookies on the use of the website will be transmitted to and stored on Google's servers in the United States and in other countries. If the IP address is transferred, it will be reduced by excluding the last three digits. The use of cookies makes it possible to analyze user behavior on websites and, subsequently, to send product recommendations and advertising messages in a targeted manner based on user interests. If you prefer not to receive targeted advertising communications, you can deactivate the use of cookies for these purposes by Google by accessing the website: https://www.google.com/settings/ads/. Alternatively, users can opt out of the use of cookies by third party providers by accessing the opt out website of the Network Advertising Initiative (http://www.networkadvertising.org/choices/). Please note that Google has its own data protection policy, which is independent of ours. We are therefore in no way responsible for their policies and procedures. We recommend that you read Google's privacy policies before using our websites (https://www.google.com/intl/en/policies/privacy/).
– Facebook conversion tracking: Our websites may use the conversion tracking pixel, a service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows you to track the actions of users who have been redirected to a vendor's website after clicking on an advertisement on Facebook. This allows us to record the effectiveness of advertisements on Facebook for statistical and market research purposes. The data collected remains anonymous, therefore we will not be able to trace the personal data of any specific user. However, the data collected is saved and processed by Facebook, which is able to link the data to users' Facebook accounts and use them for its own advertising purposes, according to the terms of the Data Regulation available at: https://www. facebook.com/about/privacy/. Conversion tracking also allows Facebook and its partners to show advertisements to users both on and off Facebook. A cookie will be stored on your computer for these purposes. To express your consent you must be 16 years old. To withdraw your consent you can click here: https://www.facebook.com/ads/website_custom_audiences/
- chat____________________________
12. Consent and withdrawal of consent.
In providing us with your personal data, including sensitive data, you acknowledge and agree to the collection, processing, transfer, including international, and use of the aforementioned data in accordance with the provisions of this privacy statement. Where required by law, you will be asked for your explicit consent. You will always have the possibility to object to the use of your personal data for direct marketing purposes or to withdraw any consent previously given for a specific purpose, free of charge, by following the instructions contained in the emails or by contacting our privacy office to the email address amministrazione@caldaiemurali.it
13. Changes to our privacy policy:
We reserve the right to change, modify and update this privacy policy at any time. We recommend that you check it periodically to make sure you have read the most up-to-date version.
14. Data controller
The Data Controller of the aforementioned website is
DECIDIPREZZO SRL WITH A SINGLE SHAREHOLDER
Registered office: Milan, Via Carlo Farini 48,
Share capital: Euro 10,000.00, fully paid up
CF and Milan Company Register number 14761371005
REA of Milan n. 2569736
contact email: commerciale@caldaiemurali.it
Use of data for marketing purposes
If the interested party has given his specific consent, his Personal Data may be used for marketing activities such as the sending of communications, newsletters, etc., both by the Data Controller and by subjects designated for this purpose.
In this case, the Personal Data will be stored and used for this purpose until the consent is revoked by the interested party.
Newsletter via e-mail, sms, whatsapp, and other messaging systems
of our Newsletter which may also contain special offers and commercial proposals of various types.
It is possible to unsubscribe from the Newsletter at any time, either by sending a message to the contacts indicated in the main body of the Privacy Policy or via a specific link present in each Newsletter. After cancellation, we will delete the relevant e-mail address or other address used in the absence of explicit consent to further use of the same data and subject to our reservation to a subsequent use of the data, use of which the interested party has been correctly informed in this declaration in compliance with the statutory provisions.
I send notifications about abandoned carts via e-mail, sms, whatsapp, and other messaging systems
The data of the interested party strictly necessary and instrumental for this purpose will be used to send notifications regarding the possible presence of a cart created by the user which is not followed by the finalization of the order, including the links and/or the instructions for recovering the cart and finalizing the order, with the possible contextual proposal of special commercial conditions.